Resetting Your BC Connect® Software Password
Passwords for BC Connect cannot be reset on the "Microsoft" sign-in page. (A web page containing Microsoft in the address.)
Note: the password for the BC Connect mobile App must be reset on a PC web page as well.
If you are having trouble logging in the only place to reset your password is on the BC Connect primary login page: https://bcconnect.com/
Click the Reset Password link here...
Then follow the steps listed using this user name format: first.lastname@BCConnect.com
Please let us know if you need any further assistance.